Thank you for visiting and shopping at petsofparadiseworldstore.com! We are committed to providing you with quality products and efficient delivery services. Please read the following shipping terms carefully to understand our delivery policy.
Processing Time All orders will be processed and shipped within 1-3 business days. Please note that order processing does not include weekends and public holidays. In case of peak periods or unforeseen circumstances (such as weather, natural disasters, etc.), processing time may be delayed.
Shipping Costs Shipping costs will be calculated at checkout and are based on your order amount, weight and delivery address. We may provide free shipping service for eligible orders, please check whether it is applicable at checkout.
Shipping Methods We work with multiple trusted logistics partners and provide a variety of shipping methods to meet your needs. Common shipping methods include standard shipping and expedited shipping. The estimated delivery time for different shipping methods will be displayed at checkout.
Shipping Range petsofparadiseworldstore.com currently provides worldwide shipping services. However, some areas may not be able to ship due to logistics restrictions or legal reasons. The specific shipping feasibility will be confirmed at checkout.
Estimated Delivery Time We do our best to ensure your order arrives as quickly as possible. Estimated delivery time is 5-15 business days after the order is shipped, and the specific time may vary depending on the delivery location and the delivery method selected. Please note that the above times are estimates and do not represent specific arrival dates.
Order Tracking Once your order is shipped, we will provide a tracking number and link via email, so you can track the delivery progress of your package in real time.
Customs Duties and Import Taxes For international orders, your country may impose customs duties, import taxes, or other fees on the package. These charges are the responsibility of the buyer. Please understand the relevant policies in your country before placing an order.
Shipping Issues If you do not receive your package within the specified time, please contact our customer service team immediately at josuegarcia@petsofparadiseworldstore.com. We will assist you with any shipping issues.
Incorrect Address Please ensure that you provide the correct delivery address during checkout. petsofparadiseworldstore.com will not be held responsible for any undelivered or delayed packages due to providing an incorrect or incomplete address.
If the package is returned to us due to no one signing for it or other reasons, the buyer will be responsible for the cost of re-shipping.
